techholden. Concept to Continuity. Get in touch
tech

Software built, shipped, and kept running

Techholden designs, builds and operates software for organisations in telecom, healthcare, marketing and fintech — delivered to an agreed scope, on a clear timeline, and supported once it is live.

Get in touch
What we do

Four ways to engage

Named by how you buy, so you can choose the engagement that matches where your product is today. Every one of them ends with somebody still looking after what was built.

Build

Design and delivery from specification through to production. A fixed budget, an agreed scope, and a working system handed over with its runbook.

What a build covers

Modernise

Legacy systems moved onto current infrastructure, sequenced so the system stays available throughout and the data arrives with its history intact.

How a migration runs
Core offer

Run

Cloud, deployments, reliability, cost and on-call. Monthly cover against an agreed scope, keeping your systems healthy long after launch.

What cover includes

Augment

Our engineers working inside your team, on your priorities and in your process, with rates set by seniority.

How we staff it

We publish our engagement model in full

Six stages, from the first conversation to the systems still working a year later. Read them before you talk to us, and hold us to them afterwards.

Read the model
How we work

Concept to continuity, in six stages

  1. 01DiscoveryWhat exists today, mapped before anything is proposed
  2. 02ScopeAgreed in writing, with every change documented
  3. 03DeliveryFixed budget, clear scope, regular checkpoints
  4. 04HandoverRunbook, access and the reasoning behind each decision
  5. 05MonitoringUptime, errors, cost and performance, reported monthly
  6. 06ContinuityRolling monthly cover, and a full handover on request
Every stage in detail
Industries

Where we work

Sectors where domain knowledge shapes the software, and where keeping a system current matters as much as building it well.

Telecom Healthcare Marketing Fintech
Products

Software of our own

We build and operate our own products alongside our client work, which keeps our engineering close to the realities of running software every day.

AI‑based CRM

Calls, emails and meetings become records automatically, and the items that genuinely need a decision are surfaced first — so the time goes on the relationship rather than the record‑keeping.

More on this
An account view in an AI-based CRM: a week of calls, emails and meetings recorded automatically, a live call transcribing alongside, and one item surfaced for a decision.

AI‑powered voice agents

Calls answered around the clock. Each caller is identified, the reason established, and the call routed, booked or passed to a colleague — designed in a visual flow builder.

More on this
A voice agent flow builder: an inbound call routed through caller identification and qualification to a team queue, a colleague, or a booked callback, with the live transcript alongside.

AI‑integrated medical billing

Each visit note is read for the diagnoses and procedures it documents, the codes are suggested with the wording that supports them, and the claim is checked against the payer’s current rules before it goes out.

More on this
A medical billing workspace for a clinic: a visit note on the left with the supporting phrases highlighted, suggested ICD-10 and CPT codes on the right with the wording each one is drawn from, and a claim readiness panel beneath.
All three products in full
Contact

Tell us what you’re building

Share what it needs to do, when it needs to be live, and what has to keep working once it is. If you already have a system that needs looking after, that is a conversation too.

hello@techholden.com What happens next
First reply
Within 1 business day
NDA, if you need one
Signed within 1–2 business days
Outline scope and a ballpark
Within 3–5 business days